Respark Payments Information

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Payments Information and FAQs

Full payment is due at time of session:

We take payments through our scheduling system. For online appointments, we require you to have your payment information on file before the first session. If at any time you need to change your payment method, just let your therapist or our admin team know, as soon as possible.

We accept cash, check, credit cards, FSA cards, venmo, or paypal. 

Below are our handles for Venmo and Paypal options:

Venmo Logo

Heather-McPherson-4
(it should say RESPARK)

Paypal Logo

resparktherapy@gmail.com

Some things to note about insurance:

  • Respark does not take insurance directly. 
  • Keep in mind that most insurance does not cover couples counseling (a “V code” diagnosis of relational distress). 
  • If one of you has a medical diagnosis (anxiety or depression, for example) and therapy is aimed at treating that condition and enhanced by working with the partner, insurance may cover the services. In that case, we can provide the receipt you would need for out of network reimbursement for our work together. Please ask us if you would like a receipt. 
  • It is up to you to check with your insurance plan about possible reimbursement for out of network services. 
  • If your company requests more information than is provided on the receipt, We will provide a brief summary of treatment and an explanation of why further treatment would be beneficial; We will not provide a treatment plan or therapy notes. You retain ultimate responsibility for payment for services if your insurance company decides that this documentation does not meet their requirements for coverage of your treatment.

Out of Network Insurance Information:

If you strongly prefer to go through your insurance then you must choose a therapist that is post-grad and has fees starting at $135/hr. At your request, we will provide you with a monthly receipt (known as a superbill) that you can submit for potential out-of-network reimbursement.

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If you would like to investigate the possibility of insurance coverage to see if this is an option, call your provider and ask about reimbursement rates for out-of-network mental health services. One option for reimbursement is to go through https://reimbursify.com/ which will submit claims for you.

Please be advised that a mental health diagnosis is required for insurance reimbursement. Many clients choose to pay privately for their psychotherapy in order to bypass the medical diagnosis system.

Respark is inclusive of all orientations, lifestyles, beliefs, and relationship practices. Our couples counselors are able to address a wide spectrum of issues that many partnerships face, from loss of passion to identity issues to parenting problems. Reconnect with your partner, feel more confident, rebuild trust, and find the meaning you’re looking for in your relationship.

If you are on the quest for erotic vitality, missing the connection and playfulness with your partner or simply wanting to regain your lust for life, Respark can help too. Our couples’ therapists are here for you. Contact us with the inquiry form below or email care@respark.co

CONTACT US

  • This field is for validation purposes and should be left unchanged.
  • Let us know so we can pair you with an experienced, specialized clinician.

TESTIMONIAL

"I collaborate professionally with Heather on a regular basis and believe she is a talented, effective, and down-to-earth sex therapist. She is my go-to referral for clients exploring sexuality issues such as a sexless marriage, issues of sexual identity, kink, open and poly relationships. I feel so lucky to have her as part of our Austin therapist community!”

Dr. Jessica Michaelson

When you are ready, Respark Therapy is here for you with online services in Texas, Colorado, Utah, and Washington, or in-person sessions in Austin, Texas, Utah, and San Antonio, Texas.